We're a small, independent, family business and 50% of our team are dogs. While we're always delighted to hear from new customers and clients, we also get a lot of our messages asking for information that's already available right here on our website. Before you reach out, please have a quick look at the info below. This helps keep our inboxes clear and our waiting times short for the people and dogs who are most in need of support. Thank you for reading.